FAQ's Section
Frequently Asked Questions
Orders:
TUFF FASHION is more than just clothing — it’s a lifestyle born from the streets and shaped by experience. TUFF represents strength, wisdom,
and the unbreakable spirit of those who’ve faced life head-on and refused to fold.We design for the bold — those who turn struggle into style,
pain into power. Every piece tells a story of resilience, discipline, and pride in where you come from.
TUFF FASHION products can be purchased on our website, or on our social media platforms.
We have a comprehensive size guide on our website to help you find the right size for your clothing. Please refer to our size guide for more information.
Shipping & Returns:
We typically process and send orders within 15-20 working days. Delivery times vary depending on your location and the method you choose at checkout.
Yes, you can track your order by logging into your account or by using the tracking information provided in your shipping confirmation email.
To cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if your order has not already been shipped.
Payment:
We accept various payment methods, including debit cards, bank transfer, cryptocurrency and secure online payment options.
The available payment methods will be displayed during the checkout process.
We are sorry to hear this, if you haven't received any email updates about your order, it is likely the emails were marked as spam.
Some email providers may mark our emails as spam or completely block them. Be sure to check your spam/junk folder for emails about
your order and make sure to add Tuff Fashion to your safe list. You'll also receive a shipping notification when the shipment(s)
in your order is shipped. If you haven't received your shipping confirmation email, it is possible your order hasn't shipped yet.
If your emails are not in your Spam/Junk folder please contact our team and we can resend this to you.
Creating an account to make an order is optional.
Although the process is simple to do and creating an account allows you to order easily without having to fill in your details every time you shop with us.
You will also receive benefits such as order tracking and exclusive discount and promotions.
